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The Kenning Approach

In Old English, your “ken” is your understanding, and a “kenning” is a kind of metaphor in which two words that mean one thing on their own are brought together to mean something new. When the Beowulf poet calls the sea a “whale road,” that’s a Kenning.

The Kenning Approach is the golden thread that connects Mark’s work over the past two decades. Since 2002, Mark has used the word “kenning” as verb to describe a particular kind of collaborative sense-making.

Kenning, in Mark’s work, means adopting a mindset that first seeks to look beneath symptoms to find patterns, structures, and mindsets, and then adopts an iterative, experimental approach to testing hypotheses and inventing new actions as you learn.

It is a framework that links his coaching and advisory to his communication and business skills training, and it is the hallmark of KennXion’s services.

CSM is an online workshop spanning 7 hours of small class instruction over 3 days. CSM participants learn how to use moments of uncertainty, confusion, and disagreement as opportunities for making better decisions and aligning stakeholders. KennXion CEO Mark Ledden, Ph.D. personally facilitates all sessions.

Learn how to:

  • Improve problem solving, increase alignment and foster trust
  • Unleash the power of adaptive learning by embracing “productive confusion”
  • Break unproductive “competition for listening” loops through empathetic listening and framing shared problems

Fee: $7,000 for up to 12 participants

$750.00Add to cart

(You can add additional hours from your cart.)

Maximum flexibility for JIT support

Purchase only the hours you need, when you need them. Mark will schedule sessions with you directly to accommodate your schedule. Perfect for quick help or more sustained engagements focused on:

  • Enhancing your leadership effectiveness
  • Identifying and modifying unhelpful reactive tendencies
  • Preparing and delivering high-stakes communications
  • Repairing strained relationships or problematic team dynamics
  • Gaining clarity about what you actually want and need from your work

Our Impact

… Having an Executive Coach has been invaluable. While I was objectively successful before coaching, there were aspects to my leadership style that would have eventually plateaued my career in the next few years. My coach, Mark, helped me identify the patterns of thinking/behaviors that prevented me from being more effective, and patiently and persistently guided me with concrete recommendations on how to grow as leader. While this required a lot of work on my part, I’ve emerged almost a year later as a more thoughtful and confident leader, and this transformation has been recognized by clients, more senior leaders, and even subordinates.

Sandra Nudelman
Head of Consumer Data and Engagement Platforms at Wells Fargo

…Mark helped me achieve a critical mindset shift, along with discrete behavior changes, that have helped me find greater purpose, balance and satisfaction in work and life. Through thoughtful questions and an astute ability to piece together a range of conversations, Mark helped illuminate major barriers I had unwittingly created for myself. Most of all, he really cares.

Michelle Sing
Head of Communications and Philanthropy | President, JCPenney Communities Foundation

…His level of insight into how to really listen, frame a discussion about change and communicate was transformative. He did it all in a very practical and inviting way. The tools Mark provided our team helped us avoid many situations that would normally have ended locked in conflict. He made us more productive and he improved our culture. Smart, genuine and empathetic, Mark is someone you want in the room when you are working on these types of issues.

John Piccirillo
Director of Channel at PopMenu

… Mark is a superb coach and thought partner. He strikes an excellent balance between the practical and the theoretical, focusing on learning “day to day” tactics but ensuring a deep understanding of the underlying root causes and theory. Mark is consistently strengths-based, objective and outcome oriented; while there is always a plan for each session, Mark is appropriately flexible to engage in what is most top of mind and impactful for his clients.

Deirdre McGinty
Partner, McKinsey & Company

… Personally, I’ve grown a tremendous amount as a result of the interactions and coaching I’ve received from Mark himself. He is Yoda when it comes to EQ, is a voice of reason and has inspired me to want to become a better/more effective professional in my career. I have no doubt that part of my success has been due to Mark’s coaching and guidance over the years.

Victor Fung
Managing Director, Continuum Group

… He’s had a profound impact on our organization by asking tough questions that force you to confront issues that we may have overlooked or avoided, and once you’ve understood the crux of the issue, he will be a creative problem-solver in helping drive the organization to change. And he does all this with courage, integrity, and a deep interest in helping the organization.

Aditya Ajwani
healthcare marketing, sales, and strategy executive

… Mark has an ingenious entrepreneurial mind and an animating spirit. He brings usefully enlightening perspective to both technical and human problem solving. His perspective flows from a fine intellect that is informed by extensive knowledge in a broad range of subject areas, compassion, and character. 

Barry Jentz
Owner, Leadership and Learning, Inc.

Success Stories

Helping an extraordinary leader unlock his full potential

Helping an extraordinary leader unlock his full potential

A rising star in a global management consulting firm sought help from a coach when his election to Partner ran…

Helping an underperforming business unit become a global company’s leading source of value creation

Helping an underperforming business unit become a global company’s leading source of value creation

After a string of disappointing acquisitions and problematic integrations, the CEO of a global technology services company brought in a…

Helping the top team of a non-profit heal a toxic work environment

Helping the top team of a non-profit heal a toxic work environment

Despite having a stable leadership team for almost a decade, a culture of distrust and resentment was preventing a state-level…

Helping a fast-growing technology company gain control of its marketing campaigns

Helping a fast-growing technology company gain control of its marketing campaigns

A web-based education company experienced explosive growth during the Covid pandemic. After two years of breakneck expansion, they realized they…

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